FAQ

  1. Hours of operation
  2. Foreign Orders
  3. Custom Made & Special Orders
  4. Mail
  5. C.O.D.

Q: Hours of operation

We are open for phone sales and customer service from 8:30am-6:30pm (EST) Monday through Friday. But orders can be placed anytime on our website

Q: Foreign Orders

Pay by MasterCard or VISA, or send a check in U.S. dollars, payable on a New York bank. If you pay by a bank transfer (payable to our bank) add $25.00 to cover our bank fee (see foreign order form).

Q: Custom Made & Special Orders

Custom made and special-order items are charged to your account when the order is taken. Payment is required in advance on these items.

Q: Mail

You may mail your order with a bank check, money order or a personal check. Checks will be held for clearance before an item is shipped.

Q: C.O.D.

C.O.D shipments may be paid with a money order or bank check only. C.O.D. fee is $10.00.

Didn't find your answer?

Please contact us and one of our knowledgeable staff will be happy to assist you.